To reset your password, click the “Can’t access your account?” button on the Career Compass login page (as shown in the image).
This will open a new page where you should select “Can’t Log In? Click Here. To change or reset a current password you know, log in first instead”, as indicated in the image, and follow the instructions provided by NYU.
If you continue to experience issues, please contact the NYU IT Service Desk for assistance.