Providing detailed information in your ticket helps our support team diagnose and resolve your issue more quickly. When submitting a ticket, please include as much of the following as possible:
Logs and error details (if available)
What you were trying to do (describe the task or action you were performing)
What you expected to happen (the intended outcome or result)
What actually happened (the issue or unexpected behavior you experienced)
Any error messages you saw (copy the exact text or attach screenshots if possible)
When the issue started occurring (date and time or how frequently it happens)
The more specific you are, the easier it will be for us to understand, troubleshoot, and resolve your issue quickly.